What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 48-72 hours production time for your order to ship out.
Tracking numbers will be updated 1-2 days after your order has been Shipped. If you don't have a tracking number after 3 business days please email us at beardswagbeardcompany@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
If the product is defective or damaged. We give you 7 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include the following a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive to us before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. Once the order has shipped you will need to wait and send the product back using your own trackable shipping method.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. (Within 24 hours of order submission) Once you double check if the address given is wrong kindly notify us via email at beardswagbeardcompany@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

How long does shipping take?
Shipping times vary depending on the carrier and shipping option selected. as well as your location. We currently only use USPS, or UPS to ship products. The average shipping time may vary by carrier and recipient location.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to beardswagbeardcompany@gmail.com. or via our websites Contact Us page, and we will be happy to assist you in any way we can. 
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks. Typical response times are 24-48 hours.